Privacy Policy
This Privacy Policy explains how NexLabs Studios LLC collects, uses, stores, shares, and protects information when you interact with our websites, applications, games, platforms, services, infrastructure, and other products.
1. Scope
This Privacy Policy applies to websites, applications, platforms, games, APIs, services, communities, and infrastructure operated by NexLabs Studios LLC ("NexLabs," "we," "our," or "us").
This may include current and future NexLabs products such as ForgeAI, NexLedger, HashEmpire, NexusRP, TheThug.Life, Hunt, DMCA-related services, and other software or services operated under the NexLabs Studios brand.
Some individual products may provide additional privacy notices where their data practices differ from this general policy.
2. Information We Collect
The information we collect depends on which NexLabs product or service you use and how you interact with it.
Information You Provide
You may provide information including:
- Name, username, display name, or account identifier.
- Email address and other contact information.
- Account credentials or authentication information.
- Profile information.
- Messages sent through contact or support forms.
- User-generated content.
- Game information, character information, preferences, inventories, statistics, progress, or rankings.
- Community participation information.
- Feedback, bug reports, support requests, or other communications.
- Information submitted through developer tools, dashboards, APIs, or administrative interfaces.
Information Collected Automatically
When you use our services, systems may automatically collect information such as:
- IP address.
- Browser type and browser version.
- Operating system.
- Device type.
- Referring pages or URLs.
- Pages visited.
- Date and time of access.
- Session information.
- Request logs.
- Error logs.
- Security events.
- Performance and telemetry data.
- Feature usage.
- Application or game events.
Transaction and Ledger Information
Certain NexLabs products may process transaction, ledger, wallet, asset, or accounting-related information.
Some ledger or blockchain-related information may be public by design and may not be removable once recorded in an immutable or publicly available system.
3. How We Use Information
NexLabs may use collected information to:
- Provide and operate our websites, games, applications, platforms, APIs, and services.
- Create and maintain user accounts.
- Authenticate users.
- Process requests and transactions.
- Maintain game progress and platform state.
- Provide customer support.
- Respond to inquiries.
- Diagnose errors and technical problems.
- Monitor performance and availability.
- Improve features and user experiences.
- Conduct testing and research.
- Detect fraud, abuse, cheating, spam, or malicious activity.
- Protect our users, services, infrastructure, and company.
- Enforce our Terms of Service and other policies.
- Comply with applicable legal obligations.
4. Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, NexLabs may rely on one or more of the following:
- Your consent.
- Performance of a contract or provision of a requested service.
- Compliance with legal obligations.
- Protection of users or other persons.
- Our legitimate business interests, including operating, securing, improving, and developing our services.
5. How We Share Information
We do not sell personal information in the traditional sense of exchanging personal data directly for money.
We may share information when reasonably necessary with:
- Hosting providers.
- Cloud infrastructure providers.
- Database providers.
- Email or communication providers.
- Analytics providers.
- Security providers.
- Payment processors.
- Authentication providers.
- Contractors or service providers supporting NexLabs.
- Government authorities where legally required.
We may also disclose information where we reasonably believe disclosure is necessary to investigate fraud, abuse, security incidents, violations of our terms, or threats to users or our systems.
6. Third-Party Services
NexLabs products may integrate with or link to services operated by third parties.
Examples may include:
- Discord.
- FiveM or related gaming infrastructure.
- Payment processors.
- Cloud hosting services.
- Authentication providers.
- AI model providers.
- Blockchain networks or node infrastructure.
- External APIs.
Third-party services operate under their own terms and privacy policies. NexLabs is not responsible for the independent privacy practices of third parties.
7. Cookies and Similar Technologies
NexLabs websites and applications may use cookies, local storage, session storage, tokens, or similar technologies to:
- Maintain authenticated sessions.
- Remember settings and preferences.
- Protect accounts and systems.
- Prevent abuse.
- Measure service performance.
- Understand how features are used.
Additional information is available in our Cookie Policy .
8. Games and Online Communities
NexLabs operates and develops online games and community-based services.
Information associated with these services may include:
- Player names.
- Character information.
- Game statistics.
- Rankings.
- Inventory or virtual asset data.
- In-game transactions.
- Moderation history.
- Reports.
- Community activity.
- Server activity.
Some information, such as player names, rankings, public profiles, or public community activity, may be visible to other users.
9. Artificial Intelligence Systems
NexLabs develops and researches artificial intelligence systems, including ForgeAI and related technologies.
AI-enabled services may process user-submitted prompts, retrieved information, generated responses, model metadata, telemetry, and system performance data as necessary to provide and improve the service.
We encourage users not to submit highly sensitive, confidential, regulated, or legally privileged information to AI systems unless the specific service clearly states that such use is supported.
Where third-party AI providers are used, portions of a request may be transmitted to those providers as necessary to provide the requested functionality.
Additional practices applicable to AI products may be described in our AI Policy .
10. Ledger and Blockchain-Related Information
NexLabs operates and develops ledger-related, blockchain-related, wallet-related, explorer, and node infrastructure.
Public blockchain data may include wallet addresses, transaction identifiers, asset information, balances, timestamps, and other information already available on a public network.
NexLedger is a ledger system and is not represented as a cryptocurrency merely because it uses concepts or interfaces associated with ledger technology.
Information written to an immutable ledger or public blockchain may be technically impossible for NexLabs to alter or delete.
11. Data Retention
NexLabs retains information for as long as reasonably necessary to:
- Provide services.
- Maintain accounts.
- Preserve security records.
- Investigate incidents or abuse.
- Resolve disputes.
- Enforce agreements.
- Meet legal obligations.
Retention periods may differ depending on the type of information and the service involved.
Backup copies may remain for a limited period after deletion from active systems.
12. Security
NexLabs uses reasonable administrative, technical, and organizational safeguards designed to protect information and our systems.
Security practices may include:
- Authentication controls.
- Access restrictions.
- Encryption where appropriate.
- Network controls.
- Monitoring and logging.
- Rate limiting.
- Backup systems.
- Security reviews.
No internet-connected system can be guaranteed to be completely secure.
Additional information may be available in our Security Policy .
13. Your Privacy Rights
Depending on your location, you may have rights relating to your personal information.
These rights may include the ability to:
- Request access to personal information.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Request restriction of processing.
- Object to certain processing.
- Request data portability.
- Withdraw consent where processing is based on consent.
Some requests may be limited where information must be retained for security, legal, contractual, fraud prevention, accounting, or other legitimate purposes.
Requests involving public or immutable ledger records may also be technically impossible to fulfill.
NexLabs may need to verify your identity before processing a privacy request.
14. Children's Privacy
NexLabs services are not intended to knowingly collect personal information from children in violation of applicable law.
Individual games, communities, or services may impose minimum age requirements through their own terms, platform requirements, or community rules.
If we learn that personal information from a child was collected in violation of applicable law, we may take reasonable steps to delete or restrict that information.
15. International Users
NexLabs services may be accessible from multiple countries.
Information may be processed or stored in jurisdictions other than the jurisdiction where you live.
By using NexLabs services, information may therefore be transferred to systems, infrastructure providers, or service providers located in other regions where permitted by applicable law.
16. Changes to This Privacy Policy
NexLabs may update this Privacy Policy as products, technology, business practices, or legal requirements change.
When we make changes, the "Last Updated" date at the top of this page may be revised.
Material changes may also be communicated through an applicable website, service, account interface, or other reasonable method.
17. Contact NexLabs
Questions, requests, or concerns regarding this Privacy Policy or NexLabs privacy practices may be submitted through our website.
NexLabs Studios LLC
Privacy requests should include enough information for us to understand the request and, where necessary, verify the identity or account associated with the request.